Legal Documents

3999a Terms & Conditions

Please read these Terms and Conditions carefully before using the 3999a platform. This document serves as a legal agreement between you and 3999a. By accessing or using the platform, you are deemed to have accepted these terms.

Last updated: January 2026
Language: Bengali
Applicable: All members
Latest Version — 2026

Section 01 Introduction & Acceptance

3999a (hereinafter referred to as "Platform", "we", or "3999a") is an internationally licensed online gaming and entertainment platform. These Terms & Conditions apply between 3999a and all registered or unregistered users of the platform ("member" or "you").

By accessing or using 3999a's website, mobile app, or any service, you are automatically deemed to have fully accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the 3999a platform.

Who Can Use

  • You must be at least 18 years must be.
  • You must not be in any legal jurisdiction where online gaming is prohibited.
  • You must register with accurate and complete information.
  • A person may maintain only one account.
  • You are mentally competent and capable of making your own decisions.
Important

3999a reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the platform after changes constitutes acceptance of the new terms.

Section 02 Account Registration & Management

When opening an account at 3999a, you must provide accurate and up-to-date information. Providing false or incomplete information may result in account suspension or termination.

Registration Terms

  • Only for each individual one account permitted. Maintaining multiple accounts will result in closure of all accounts and forfeiture of all bonuses.
  • The name, mobile number & address provided during registration must be genuine.
  • Keeping your account password confidential is entirely your responsibility.
  • You must immediately report any unauthorized account access to 3999a support.
  • Opening or managing an account on behalf of another person is strictly prohibited.

Account Information Changes

To change your contact details (mobile number or email), contact the 3999a support team. Important information cannot be changed without identity verification.

Warning

Never share your 3999a account information with anyone. If you notice any suspicious activity, contact support immediately.

Section 03 Identity Verification — KYC Process

3999a complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. Identity verification is mandatory before withdrawal or for transactions exceeding certain limits.

Documents that may be required

  • National Identity Card (NID) — clear photos of both sides
  • Passport — where applicable
  • Mobile Banking Statement — Proof of recent transactions
  • Selfie Photo — With or without NID

Verification Process Duration

After submitting all required documents, it typically takes 24–72 hours within which the verification process is completed. Withdrawal may remain on hold until verification is complete.

Your Information is Safe

All documents submitted for KYC are secured with 256-bit SSL encryption and are not shared with any third party outside of legal obligations.

Section 04 Deposit & Withdrawal Policy

You can deposit and withdraw via the payment methods supported on 3999a. All financial transactions are completed through secure connections.

Supported Payment Methods

  • bKash — Minimum deposit ৳500
  • Nagad — Minimum deposit ৳500
  • Rocket — Minimum deposit ৳500
  • Bank Transfer — Minimum ৳1,000
  • Cryptocurrency — Specified limits apply

Withdrawal Policy

  • Withdrawals can only be made using the same method used for deposits.
  • Large withdrawals will not be processed without completing KYC verification.
  • Minimum withdrawal amount is ৳500.
  • Verified accounts typically complete withdrawals within 5–30 minutes.
  • If fraud is suspected, withdrawals may be suspended pending investigation.

Currency & Conversion

All transactions on 3999a are conducted in Bangladeshi Taka (BDT/৳). For crypto transactions, the exchange rate at the time of transaction will apply.

Transaction Responsibility

3999a is not responsible for recovering funds sent to an incorrect account number. Verify all details carefully before transacting.

Section 05 Bonus & Promotion Policy

3999a regularly offers various bonuses and promotional offers. Each bonus has its own terms and conditions stated in the offer details.

Wagering Requirement (Rollover)

Bonus funds require a specific wagering amount to be completed before withdrawal. Example:

  • Bonus Amount × Wagering Multiplier = Total Wagering Requirement
  • ৳1,000 bonus with 20x Wagering = ৳20,000 total bets required
  • Wagering completion period is typically within 30 days of bonus credit

General Bonus Terms

  • A member can claim each promotional offer only once.
  • Welcome bonus applies to the first deposit only.
  • Bonus balance cannot be withdrawn directly — it becomes withdrawable only after completing the Wagering Requirements.
  • Using multiple accounts or VPN to claim bonuses is prohibited and bonuses will be forfeited.
  • 3999a reserves the right to withdraw or modify any bonus.

Cashback Offer

Weekly cashback is calculated based on net losses from the previous week. Wagering Requirements may also apply to cashback balance.

Tips

Before accepting any bonus, carefully read the offer's specific terms and conditions. Make sure you understand the Wagering Requirements, validity period, and game restrictions.

Section 06 Gaming Policy

All games on 3999a are operated according to international gaming standards and use a Certified Random Number Generator (RNG). Every game outcome is completely random and in no way predetermined.

Game Restrictions (for Wagering)

  • Some games may count fully or partially toward bonus wagering requirements, or not count at all.
  • Each offer will specify the list of eligible games and their contribution rates.
  • Typically, slot games count 100% toward wagering, while live casino games count 10–20%.

Game errors or issues

If a game result is incorrect due to a technical error or a game is interrupted mid-play, 3999a will refund valid stakes. However, 3999a is not liable for errors caused by network issues.

Progressive Jackpot

Minimum bet requirements for progressive jackpot eligibility are defined by each game's own rules. Special conditions may apply when winning jackpots with bonus balance.

RNG Transparency

All 3999a game RNGs are regularly audited by independent third parties. RTP (Return to Player) information is available in each game's details.

Section 07 Prohibited Activities

The following activities are strictly prohibited on 3999a. Violation of these prohibitions may result in account closure and forfeiture of all balances.

  • Creating or operating multiple accounts
  • Registering using someone else's identity
  • Accessing the platform using VPN or proxy
  • Attempting to hack, manipulate, or exploit gaming software
  • Selling or transferring your account to others
  • Coordinated betting to abuse bonuses (Bonus Abuse)
  • Using the platform for money laundering or illegal activities
  • Using third-party automated betting software or bots
  • Threatening or harassing other members
  • Attempting unauthorized access to the platform's systems
Strict Warning

If you engage in any of the above activities, 3999a may close your account without notice, forfeit your balance and take legal action if necessary.

Section 08 Personal Information & Privacy

3999a prioritizes the security of your personal information. The information we collect is used solely to provide platform services and fulfill legal obligations.

What Information is Collected

  • Name, date of birth, and contact information
  • Payment & Transaction Information
  • Device & browser information (including IP address)
  • Gaming History & Activity Logs

Purpose of Information Use

  • Service Delivery & Account Management
  • Fraud Prevention & Security Verification
  • Compliance with legal and regulatory obligations
  • Platform Development & Personalized Experience

For more information, see our Privacy Policy Read.

Your information is not sold

3999a never sells your personal information to third parties for marketing purposes. No information is shared outside legal obligations.

Section 09 Responsible Gaming Policy

3999a believes that gaming is a recreational activity, not a source of income. We are committed to promoting a responsible gaming culture.

Available Responsible Gaming Tools

  • Deposit Limit: Set daily, weekly or monthly deposit limits.
  • Session Limit: Set automatic logout after a specified period.
  • Loss Limit: Automatic game stop feature after losing a specified amount.
  • Self-Exclusion: Exclude yourself from the platform for 6 months to 5 years.
  • Reality Check: Set regular break reminders.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Remember

Seeking help for gaming problems is not a sign of weakness. The 3999a support team is always ready to assist.

Section 10 Account Suspension & Termination

3999a reserves the right to suspend or terminate any account under the following circumstances:

  • Violation of these Terms & Conditions
  • Providing false or misleading information
  • Suspected Fraud or Bonus Abuse
  • Failure to complete KYC verification or lack of cooperation
  • Legal or regulatory authority directive
  • Long-term inactive accounts (over 2 years)

Self-initiated account closure

If you wish to close your account, contact 3999a support. You will be given the opportunity to withdraw any verified balance before the account is closed.

Inactive Account Fee

Accounts inactive for 12 consecutive months may be subject to a monthly maintenance fee. This fee will be deducted up to the remaining balance.

Section 11 Limitation of Liability

3999a accepts no responsibility in the following cases:

  • Game interruptions caused by internet connection issues
  • Third-party payment system errors or delays
  • Unauthorized account access due to your own negligence
  • Service unavailability during scheduled platform maintenance
  • If online gaming is not legal in your jurisdiction

Limitation of Liability

Under any circumstances, 3999a's maximum financial liability is limited to the balance available in your account.

Professional Advice

3999a does not provide financial, legal, or tax advice. Follow your country's regulations regarding applicable taxes on winnings.

Section 12 Amendment & Update Policy

3999a reserves the right to change, modify, or update any part of these Terms and Conditions at any time. Changes become effective immediately upon publication on the website.

Notice of Changes

  • Members will be notified of significant changes via email or platform notification.
  • Continued use of the platform after changes indicates acceptance of the new terms.
  • If you do not agree with the changes, you may close your account.

Applicable Law

These Terms and Conditions are governed by the legal framework of 3999a's licensing authority. Any disputes will be resolved through arbitration.

Effective Date

This version of the Terms and Conditions is effective from January 2026. Previous versions no longer apply.

Quick Summary Table

Topic Details
Minimum Age 18+ years
Account Limits 1 per person
Minimum Deposit ৳500
Minimum Withdrawal ৳500
KYC Verification Time 24–72 hours
Withdrawal Time (Verified) 5–30 minutes
Bonus Wagering Varies by offer (typically 15–30x)
Inactivity Period Fee applies after 12 months
VPN Usage Prohibited
Support Languages Bengali & English

Why is 3999a safe & trusted?

Our platform's core security features

International License

3999a operates under a license granted by an internationally recognized licensing authority. This means regular audits and strict compliance with regulations.

Licensed Operator

256-bit SSL Encryption

All your personal information, financial transactions and gaming data are protected by the latest encryption technology. No one can intercept your information.

Maximum Security

Certified RNG

All 3999a game random number generators are regularly audited by independent auditors. Every outcome is completely random and cannot be controlled in any way.

Independently Audited

KYC Identity Verification

The identity verification process is not just a legal requirement — it also protects your account. No one else can withdraw in your name.

Account Security

Transparent Payment Policy

There are no hidden charges at 3999a. Every transaction detail is visible in your account. Fast and secure withdrawal process is our commitment.

No hidden charges

Responsible Gaming

3999a prioritizes player well-being. Deposit Limit, Self-Exclusion & Session Limit — all tools are easily accessible from your account.

Player Protection
500,000+
Trusted Member
99.9%
Uptime Guarantee
24/7
Bengali Support
5 minutes
Average Withdrawal Time

Simple Steps to Follow the Terms

Follow these simple steps to play fairly on 3999a

Following the rules isn't complicated — just keep a few things in mind. Provide honest information, play within your budget, and ask support if you're unsure.

1

Register with accurate information

Use your real name, date of birth, and mobile number. This information will be needed for future KYC or withdrawal verification.

2

Complete KYC Verification

Verify your identity right after registration. This prevents any delays during withdrawal.

3

Read bonus terms

Before accepting any bonus, carefully review the wagering requirements and validity period.

4

Use a secure password

Keep your account secure with a strong password and enable Two-Factor Authentication.

5

Play within your budget

Set deposit limits and never exceed your budget trying to recover lost funds.

Frequently Asked Questions

Common questions about 3999a's Terms & Conditions

3999a has multiple layers of security to protect your personal information and funds. First, all communication and transactions are secured with 256-bit SSL encryption — equivalent to the standard used in the banking industry. Your password is never stored directly; it is kept in encrypted hash form.

From a financial security standpoint, 3999a keeps member deposits in a separate secure structure that is not mixed with the company's operational funds. KYC verification ensures that only you can withdraw from your account. Personal information is not shared with any third party outside legal obligations and is never sold. Enabling Two-Factor Authentication further enhances account security.

The VIP program at 3999a is a level-based loyalty system where benefits increase as your total wagering increases. Each level from regular member to the highest VIP tier has unique benefits.

What you get as your level increases: higher cashback rates (2–5x more than regular members), faster withdrawal processing, exclusive VIP-only bonuses and promotions, personal account manager (at the highest tier), birthday bonus & special occasion gifts, and increased betting limits. To maintain your VIP level, you must sustain a specified wagering volume over a defined period. For more details, contact 3999a support.

Trusted Platform

Finished reading the rules? Join now!

3999a's Terms and Conditions are completely transparent and fair. Register today and join over 500,000 members.

Free Registration
100% Welcome Bonus
24/7 Bangla Support
Fast bKash / Nagad
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